Resident System Administrator

Job ID 
2012-2170
# of Openings 
3
Job Location 
CA-ON-Richmond Hill
# of Openings Remaining 
1
Category 
Technical Services and Consulting
Type 
Permanent Full Time
More information about this job:
Overview:

Provide on-site consulting, administration, technical support and optimization services for a CommVault infrastructure on variable duration mandates

Responsibilities:
  • Offer on-site level 1 and 2 technical support for the entire suite of CommVault applications including Simpana, Galaxy, Qnet QSM and HSM product
  • Analyze present client configuration and document it
  • Insure CommVault Best Practices are applied to the client environment
  • Make suggestions and apply necessary fixes to optimize the client environment and bring it up to CommVault best practices
  • Apply fixes to errors and problems flagged in day to day backup reports
  • Escalate non-resolved issues to the CommVault assigned resource
  • Administer CommVault Environment: tape rotation, daily reports and backup job validation, correction of problems encountered, schedule and storage policy configuration and adjustment
  • Deploy and configure backup agents on new servers
  • Prepare daily reports containing consultation, changes, encountered problems and resolution.
Qualifications:
  • IT field Professional diploma
  • 5 or more years of experience in IT field
  • Practical experience of data management & information life cycle management
  • Practical experience with Storage Area Networks and NAS devices
  • Previous administration experience of enterprise class applications and hardware
  • Advanced administration and troubleshooting of Windows server environments
  • Troubleshooting, administration, and configuration of IP networks
  • Virtualization in Complex Environments
  • Previous experience with other backup software, such as Veritas, Legato, Brightstor, etc.

 

Beneficial Skills: 

  • Customer service experience
  • Executive or VIP customer support experience
  • Troubleshooting and configuration of SCSI, iSCSI and FC devices
  • Administrator level experience with CommVault QiNetix/Simpana
  • Firewall configuration and administration
  • Active Directory
  • UNIX or Linux familiarity
  • Microsoft Certifications
  • CommVault Certifications
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